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Case study 04 · Implementation recovery

Recovered a complex content migration

01

The challenge

What needed to change

A legacy Smart Content migration involving 15 templates of roughly 100 pages each had stalled adoption.

02

The approach

How I moved the work forward

Coordinated Product and TAM resources to move the templates to the native platform.

03

The outcome

What changed

Restored adoption and helped grow the account by 50%.

Next iteration

This case study currently presents the verified summary of the engagement. Additional context, decision-making detail, and supporting analysis will be added as the portfolio develops.

Next case studyRebuilt confidence in a high-risk legal account